Check with the administrator of your organization to see if:

  1. Your mobile phone number is correct
  2. Your email address is correct
  3. You are on Active Status
  4. Did you type STOP to the text messages? If so, type START back to the text messages. If you blocked the CLEARED4 phone number, you will not receive text message reminders.
  5. Please check your spam filter and mark as safe. If you mark it as SPAM, you will not receive the email reminders.
  6. If you have T-Mobile Service, type START to this 8336351086.  Still not working try the below solution.
    1. Contact T-Mobile via social support on Twitter or Facebook, by dialing 611 on your T-Mobile phone, or at one of the T-Mobile retail store locations and request "short code blocks to be removed". The change should take immediate effect, it is a quick and easy call, or message to resolve.